Do you have any questions? We hope that you do! We make every effort to ensure that our agents are well informed. We have listed some of the most common questions we have received as well as the answers. If you still have more, we invite you to contact us. We look forward to hearing from you.
Yes. We are currently partnered with several work from home platforms. As a CSP (customer service professional) you will have access to work for some of the best companies offering opportunities.
Yes, we require a high standard of integrity. Any persons that have been convicted of or pled guilty to any felony or certain misdemeanor charges will not be approved as an agent. There is a one-time fee of $9.99 for processing payable to our parent platform.
Unfortunately, there are no benefits such as medical, dental, vacation, etc. You will be an independent contractor NOT an employee. Therefore, any coverages needed will be the responsibility of the CSP.
No, our agents are independent contractors that are fully certified professionals and do not attend "training", you are not paid during what is called "certification". You will be required to attend any and all certification courses. Once you have successfully completed the course which takes approximately 3-6 weeks, depending on your chosen client, you will start taking calls which you are paid for.
Yes, because you will be a contractor, you will be required to pay a registration fee for any client you choose. That cost can range from $14-$149.00.
The pay rate can vary depending on the client you choose to work. Current agents are taking home incomes of $9.00-$14.00 per hour as a base rate. There is no limit to how much you can make. You select the number of hours you want, the more you work, the more you make.
No, taxes are not deducted from your pay. Because you are an independent contractor, you will receive a 1099 form in place of a standard W-2 for tax purposes every year.
At this time, we only contract with agents within the United States, with the EXCEPTION of the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin.
By joining our family, you will be starting a whole new life for yourself. You will enjoy the freedom and flexibility that many don't have access to. You are able to set your schedule 1 week in advance at minimum with the ability to change it as needed.