Terms & Conditions

Hopes Fulfilled Ltd
Effective Date: October 15, 2024

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Hopes Fulfilled Ltd through our website at https://hopesfulfilled.com/contact, or via our scheduling forms, and have explicitly opted in to receive SMS notifications.

Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. After confirmation, you will no longer receive SMS messages from us.

To rejoin, sign up again as you did initially, and SMS messages will resume.

3. Support Information

If you experience issues with the messaging program, reply with the keyword "HELP" for assistance, or contact us directly:

Email: [email protected]

Phone: +1 513-848-5566

Contact Page: https://hopesfulfilled.com/contact

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies depending on your service usage and appointment schedule. For questions about your text or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy:
https://hopesfulfilled.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

General Terms

This website (the "Site") is owned and operated by Hopes Fulfilled Ltd ("COMPANY," "we," or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms, our Privacy Policy, and any additional terms that may apply to specific sections of the Site or services offered through Hopes Fulfilled Ltd.

Accessing the Site in any manner constitutes use of the Site and agreement to these Terms.

We reserve the right to modify these Terms of Service at any time. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Intellectual Property Rights

Our Limited License to You

All content on this Site is the property of Hopes Fulfilled Ltd and is protected by copyright, trademark, and intellectual property laws. The Site is provided for personal, non-commercial use only.

You may not copy, reproduce, modify, distribute, or exploit any content without written permission, except for personal use with all notices intact.

Your License to Us

By submitting content through the Site or related platforms, you grant Hopes Fulfilled Ltd a worldwide, royalty-free license to use, modify, and distribute such content for business purposes.

Disclaimers

We may provide links to third-party websites for convenience. We are not responsible for their content, services, or accuracy.

All information is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Hopes Fulfilled Ltd disclaims all warranties, including merchantability and fitness for a particular purpose.

You agree to indemnify and hold harmless Hopes Fulfilled Ltd, its affiliates, employees, and agents from any claims arising from your use of the Site or violation of these Terms.

Online Commerce

We are not responsible for third-party products or services linked through our Site. Any transactions with third-party vendors are solely between you and the vendor. Hopes Fulfilled Ltd is not liable for any loss or damages resulting from such dealings.

Registration & Passwords

You are responsible for maintaining the confidentiality of your account information and for all activities under your account. If you suspect unauthorized use, contact us immediately at [email protected]

Termination

We may suspend or terminate access to the Site at any time if Terms are violated or misuse is detected.

Governing Law

These Terms shall be governed by the laws of the jurisdiction in which Hopes Fulfilled Ltd operates. Any disputes shall be resolved through binding arbitration in that jurisdiction.

Changes to Terms

We may update these Terms from time to time. The latest version will always be available on our website.

Contact Information

Hopes Fulfilled Ltd
Phone: +1 513-848-5566
Email: [email protected]
Website: https://hopesfulfilled.com
Contact Page: https://hopesfulfilled.com/contact